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Payment FAQs
Frequently Asked Questions regarding payment.
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There are 3 entries in the FAQ.
Pages: 1
Questions:
How do I use your online store?
Why not use other payment methods?
Will you take other payment methods?
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| How do I use your online store? |
 | We allow users to shop online similar to the way they shop at a retail store.
Customers enter the store with an empty shopping cart.
As you find products that you are interested in purchasing, you click on the "Add to Cart" button to add the item to your shopping cart.
At any time during
your shopping experience, you can review the contents of your shopping cart
- changing quantities and deleting items as necessary. Just like you would do at a real store.
When you've finished shopping, proceed to the "Checkout Area" to submit payment for your items. Here GST (10% in Austrlia) and shipping charges are summarised or calculated, and you are given a total.
The next step is to click on the Payment option, which will take to a secure "Pay By Paypal" page for payment. Simply choose a payment method, and then you'll be brought back to our store for an on-screen confirmation.
After payment and shipping information is completed, we also give you a email receipt to keep for your records. That receipt will also contain a link to our store to allow you to check on the progress of your order at at any stage.
Once we've dispatched your order, we'll send you a confirmation by email to say that the goods are under way. They should reach you within the specified time. If you experience any delays, please contact us by replying to one of your confirmation emails. |
| Why not use other payment methods? |
| PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with us.
There are literally hundreds of payment Gateways available, but PayPal is:-
- one that everyone knows and trusts,
- many people already have established accounts with PayPal.
Use your Mastercard or Visa without creating a PayPal Account
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| Will you take other payment methods? |
| If you have a request for an alternative method of payment (e.g. you don't use a credit card), we are more than happy to help.
Please contact us with your question, and we will telephone you to complete the transaction; please indicate your country & language (if applicable), and the best time to call you. |
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